Privacy Policy
Effective Date: 8 February 2026
Contact Email: info@rydrlinkapp.com
RydrLink is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your information in compliance with UK GDPR.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, password (encrypted)
- Profile Information: Bio, experience level, preferred distance, profile picture
- Ride Data: Rides you create, join, or interact with
- Communications: Messages you send through the platform
- Location Data: Postcode (when you provide it), GPS location (only with your explicit consent)
- Usage Data: How you interact with the platform
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Connect you with other cyclists
- Enable ride creation and participation
- Facilitate communication between users
- Send important service notifications
- Ensure platform safety and security
3. Location Data & GPS
Important: We will ONLY access your GPS location when you explicitly grant permission. GPS access is never automatic or assumed.
When you grant GPS permission, we may use it to:
- Show rides near your current location
- Enable future safety features (e.g., LiveLink SOS)
You can revoke GPS permission at any time through your browser or device settings.
4. Legal Basis for Processing
We process your data based on:
- Contract: To provide you with our services
- Consent: For optional features like GPS location
- Legitimate Interest: To improve our platform and ensure safety
- Legal Obligation: To comply with applicable laws
5. Data Sharing
We may share your information with:
- Other Users: Your profile information and ride activity is visible to other users
- Service Providers: Third parties who help us operate the platform (e.g., hosting, authentication)
- Legal Authorities: When required by law or to protect safety
We do not sell your personal data to third parties.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services.
When you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal purposes.
7. Your Rights (UK GDPR)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a portable format
- Object: Object to certain processing of your data
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at info@rydrlinkapp.com
8. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption of sensitive data
- Secure authentication via Firebase
- Regular security reviews
However, no system is 100% secure. We encourage you to use strong passwords and protect your account.
9. Cookies
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Ensure platform functionality
10. Children's Privacy
RydrLink is not intended for users under 18 years old. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Significant changes will be communicated through the platform or via email.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
info@rydrlinkapp.com
13. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled:
ico.org.uk
